Forest Insights #1, 2023
Our latest edition of Forest Insights is packed with useful information, why true customer insight requires more than yes/no, how we...
An audience with Fernanda Cavaletti Santos Market & Strategy Coordinator at Klabin, Brazil
Why Opticom? “We had seen some very interesting results from a consumer survey Opticom conducted for SCA in Europe, the U.S. and Asia and...
Forest Insights #4
Our latest edition of Forest Insights is packed with useful information on how to turn data into knowledge. Understand why accurate...
Why SCA Pulp chose us to ask the right questions
SCA is no stranger to our services having used Opticom for numerous customer surveys over the years, but the company’s intention to...
Forest Insight #3
The latest issue of Forest Insights is out now! Click here for tips on translating customer surveys into action, the importance of...
Working forests hold the key to a greener future
We know that and so do you. Job done? If only. Trees are an emotive issue for the consumer, who likes seeing trees planted, but not...
A strong brand means more power
A strong brand can mean the difference between winning or losing out on new customers, maintaining the loyalty of existing ones,...
BRAND TRACKING: ESSENTIAL FOLLOW UP
Don’t be tempted to think ‘job done’ when the creatives hand over your new logo. It’s essential to track whether your investment is...
STAYING ON TRACK MEANS STAYING ON BRAND
Building a brand is one thing, staying on brand is another. It requires consistent action and sense of purpose over time. Internal...
STARTING POINT: HOW TO BUILD A BRAND
You’ve recognised the importance of branding and know you could do better. So where to start? With positioning. Ask yourself some...
BRANDING MATTERS: HERE’S WHY
The forest industry laments the fact that it is misunderstood, that consumers fail to appreciate the inherent sustainability of forest...
FORESTINSIGHTS#2 - FOREWORD BY MIKAEL SELLING
Welcome to Opticom’s second customer newsletter. We hope the first gave you a few things to think about – do let us know if you found it...
FOREST INSIGHTS #2
Welcome to Opticom’s second customer newsletter. In this edition, we concentrate on branding. Why is branding important? How do you build...
Prepare for the unlikely
What does the future hold for your business? Watch the video
HOW TO BECOME A THOUGHT LEADER
In the fight to get a customer’s attention, it can be tempting to bombard them with information and hope they will pick up at least some...
KNOW YOUR CUSTOMERS, OR JUST THINK YOU DO?
If you enjoy a long-standing relationship with your Purchasing contact, it can be tempting to think ‘job done’. One-to-one chemistry is...
You’re so green but consumers see red. Why?
Sustainability communication can be confusing and difficult, whether you’re sending or receiving the message. Working forests hold the...
FORESTINSIGHTS#1 - FOREWORD BY MIKAEL SELLING
Dear friends, Welcome to Opticom’s first newsletter! Whether it be in-depth analysis through market research, helping clients to build...
Welcome to Opticom’s first newsletter!
Whether it be in-depth analysis through market research, helping clients to build a successful communication strategy, evaluate customer...
International Forest Day
On #intlforestday , we celebrate the fact that forests provide employment, food, income, shelter and ecosystem services to at least 1.5...