News & Insights

Forest Iinsights #1 - foreword by Mikael Selling
Published - 2022/03/23
Dear friends, Welcome to Opticom’s first newsletter! Whether it be in-depth analysis through market research, helping clients to build a successful communication strategy, evaluate customer satisfaction, test new products or service concepts, the insight we have gained from over 30 years in the forest industry value chain is unmatched. We’d like to share some of it with you.

Welcome to Opticom’s first newsletter!
Published - 2022/03/22
Whether it be in-depth analysis through market research, helping clients to build a successful communication strategy, evaluate customer satisfaction, test new products or service concepts, the insight we have gained from over 30 years in the forest industry value chain is unmatched.

Consumer Insights: Forest Industry Must Build Trust Throughout The Value Chain - All The Way Through
Published - 2022/02/18
According to a recent McKinsey study, published in February 2022 - a vast majority of consumers are highly concerned about packaging sustainability and express a willingness to pay more for sustainable packaging, especially in large markets such as China, India, Indonesia and Brazil. More than 75% of the respondents are concerned and willing to pay more for sustainable packaging. In Europe and US the figure is lower, but still – over 50% are willing to pay more.

How to increase engagement among your employees and customers?
Published - 2021/03/17
Better understanding customers and other important stakeholders is critical to become a market leader … but not as easy as it sounds if you are missing the step of making sure valuable learnings result in actions that are ready for implementation.

See how Holmen is utilizing in-depth feedback from potential customers to drive business development
Published - 2020/10/21
In brief – Holmen Paper wanted quick confirmation that a new product concept had market potential and was commercially relevant. In order to test the new concept Holmen Paper launched an extensive market research project including in-depth interviews with potential customers in 15 European countries. “We have gained market knowledge and it has also been an excellent market temperature sensor, giving us guidance on the way forward and helping us in our strategic decision making” explains Tommy Wiksand, VP Business Development at Holmen Paper. The encouraging feedback gave Holmen Paper the necessary proof-of-concept to continue testing and fine-tuning the product offering. Read the full story of how Holmen Paper is utilizing this in-depth feedback from potential customers to drive new business development.

See how SCA Wood lifts its business to new heights by engaging customers and employees
Published - 2020/09/11
In brief - Results from a comprehensive study among key customers across 12 different countries in Europe, North Africa and Asia show that customers express a very positive attitude towards SCA Wood. “We want our customers to be heard and understood” explains Vanessa Pihlström, Marketing Communication Officer.

Take advantage of our virtual Future Lab method
Published - 2020/06/16
Don't lose momentum, take this exceptional opportunity and reach out to your most important stakeholders. Meet, discuss, gain insights and inspire your target groups with our virtual meeting method. Mixing live broadcasting with interactive on-line discussions under the guidance of our experienced moderators.

SCA Containerboard - Strengthening customer relationships and improving market positioning
Published - 2019/10/09
“Greatly appreciated by our customers and an invaluable tool to strengthen customer relations and further improve SCA’s market position”. Mikael Frölander has vast experience from the international forest industry, previously also holding positions at Grycksbo AB, Papyrus and Stora Enso.












